privacy

Product

Privacy & Security

Edward Marc we will never do anything to jeopardize your friendship.  You are the reason we have been providing high quality chocolates for over 90 years, which is why we have respect for your privacy.  Any information you provide on EdwardMarc.com will never be sold, rented, or given to other companies for any reason.  All information you provide will be used for the sole purpose of facilitating our service to you, the customer.

There will be always we option for you to change any personal information and preferences, including receiving e-mail updates.  For the purpose of faster and more enjoyable browsing of EdwardMarc.com we use “cookie” technology.  This will store your information for future visits to our site. 

EdwardMarc.com uses the industry standard SSL (Secure Sockets Layer) encryption for up to date security when you purchase our products online.  This encryption ensures secure transmission of all personal information.

Please check back periodically to view any updates to this policy.  For any questions, issues, or comments, please e-mail Edward Marc Chocolatier at sales@edwardmarc.com

Gifting Guarantee

We guarantee that each gift will arrive at its destination with utmost care so that the presentation of your gift will fulfill the recipient’s highest expectations.  If you or your recipient is not completely satisfied with the condition of the chocolates after shipping, please simply return it for a prompt replacement, exchange, or refund.

Shipping Information

The same care that is required to create our delicious confections is required in our shipping procedures.  We offer overnight (including Saturday delivery), 2nd Day, and standard (up to 5 business days) shipping.

Because temperatures vary across the country, we may choose not to ship over the weekend in order to ensure premium quality upon arrival. For this reason, we cannot guarantee Monday deliveries.

Shipments to an APO/FPO/PO address must be sent via standard shipping and cannot be guaranteed to arrive by a specific date.

EdwardMarc.com currently ships to U.S. addresses only; for Canadian and International ordering information, please call 1-877-488-1808

Shipping Rates

Service at Edward Marc begins from the moment you place your order. When you send a gift of Edward Marc Chocolates, you can be assured that it will arrive in perfect condition. When changes in climate of the destination require extra care, our chocolates are packed appropriately in climate controlled packaging. However, if for any reason your order does not meet with your satisfaction, simply return it to us for a prompt, courteous replacement, exchange or refund.

Shipping Rates (per recipient)

Total Order

Standard

2nd Day

Overnight

Price

Shipping

Delivery

Delivery

$15 & Under

 $            6.50

 $         14.00

 $              30.00

$16 - $25

 $            7.00

 $         14.50

 $              33.00

$26 - $50

 $            7.50

 $         15.00

 $              37.00

$51 - $75

 $            8.00

 $         15.50

 $              40.00

$76 - $100

 $            8.50

 $         17.00

 $              44.00

$101 - $150

 $            9.00

 $         18.00

 $              48.00

$151 - $200

 $          10.00

 $         21.00

 $              54.00

$201 & Above

Please call Corporate Sales 1-877-488-1808

Please add a handling fee of $2 for regular shipping or a handling fee of $5 for warm weather (above 76º) shipping for an insulated case and cold pack.

Special Shipping

Shipping to Hawaii and Alaska, please add $15 to the standard shipping rate
Shipping for Saturday arrival, please add $20 to the standard shipping rate

Customers living abroad wishing to ship a package within the United States please call 1-877-488-1808.

Payment types

We accept the following payment types –

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Edward Marc Gift Card

Refunds, Returns, & Exchanges

It is the policy of Edward Marc to do all in our power to create ultimate customer satisfaction.  If there is ever a time you are not 100% satisfied with the condition of our product, simply return it for a prompt replacement, exchange, or refund.

State Sales Tax

Sales tax will be applied as applicable.

© 2006 Chocolate Celebrations, Inc. All Rights Reserved.